Preparing for workshop at Service Design and Service Innovation Conference 8-10th February in Finland. We aim to gather insights and set up a platform for co-designing Service Design Masters curricula. Workshop participants include Stefan Holmlid, Katarina Wetter Edman, Elena Pacenti, Birgit Mager, Daniela Sangiorgi, Stuart Bailey and me, Hazel White. We are keen to hear what you think should be future Service Designers need to know. Leave us a comment below.
Service Design has been taught in design schools since the early 90’s. In management schools New Service Development has been taught, and in engineering schools Service Engineering and Industrial Engineering has touched on topics related to the design of services. As Service Design Masters and Bachelors Programmes now are being developed globally, in a wide range of schools, there is a need to find common frameworks as well as to learn from each other. In this workshop we will be working with developing curricula as well as developing platforms for co-creation.
That is, we will be working with central questions such as; What are the benchmarks for a Service Design education? What should we be teaching the Service Designers of tomorrow? What are the relationships to other design disciplines and service disciplines? What can we learn from these?
As well as questions such as; How can the lessons learned in developing these be shared? How can a sense of co-creation support the development of successful courses and curricula?
This workshop builds on a Service Design Network (SDN) Member’s Day breakout session held at Adaptive Path as part of SDN’s 4th Annual Conference in San Francisco in October 2011.
The session included designers and educators from the USA, Korea, China, UK, Sweden, Finland, Germany, Portugal and the Netherlands. Unsurprisingly, it was clear that a Service Design approach to creating curriculum and resources is the way forward. Work is already underway to build an online network to develop these ideas. The opportunity to run a workshop at the 3rd Service Design and Service Innovation Conference would engage a new range of stakeholders from business and academia to identify common values and develop content that can be adopted and adapted to fit local needs.
Workshop Participants: Stefan Holmlid: Linköpings universitet, Sweden
Katarina Wetter Edman, Center for Service Research, Karlstad, Sweden
Elena Pacenti ,Domus Academy, Milano, Italy
Birgit Mager, Köln International School of Design, Cologne, Germany
Daniela Sangiorgi, Imagination, University of Lancaster, UK
Stuart Bailey, Glasgow School of Art, UK
Hazel White, University of Dundee, UK