Q: What can I do to prepare for the course?
A: Start working your way through the reading list https://masterofdesignforservices.com/reading/ and develop a method of taking notes so that you can reference and make links between ideas.
Other useful skills include basic photo-editing, layout software (eg.Illustrator) and presentation software (eg. Powerpoint).
If you have the opportunity to set up a WordPress blog to collect and document your reading and observations, that will be an advantage. A blog is a good way to gather and reflect on research and enables you to share it collaboratively. You can see some team blogs from the current module on the left hand-side of this page http://strategicinfodesign.wordpress.com/ and some of last year’s project blogs here: http://designforservicesprojects.wordpress.com/.